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Statement from Telefónica
Mexico City, November 6, 2018 . After a series of crowdsourcing tests conducted by Tutela last August, Movistar México has established itself as the leader in download speeds in the country.
The most recent Tutela report showed that Movistar achieved the fastest 4G performance at an average rate of 15.2Mbps, 30% faster than its competitors, with results obtained after processing more than 14bn measurements taken from more than 1.5mn users during August.
These results are calculated daily based on the time of transfer of downloaded or uploaded files on users' phones, at random intervals and without user intervention to avoid producing a biased test. These show the average transfer speed that was achieved during the download time. Higher speeds indicate that users of these networks are, on average, able to perform typical user activities faster, indicating a better experience.
Omar Calvo, Network Director of Telefónica Movistar, said: "We have invested a lot in our LTE network in key areas and urban areas of Mexico to offer an excellent experience to our clients." The collaboration with Tutela has allowed us to make our investments more efficient in the areas that needed them most and we are pleased to see the positive impact we have had on the user experience."
Meanwhile, Leandro Demarchi, Executive Director for Latin America at Tutela, said; "We have witnessed Movistar Mexico make successive improvements in its network during the last 12 months, especially in LTE technology and in urban areas, where the majority of users are concentrated. We are proud to know that we contributed to the objective of Movistar through our network quality monitoring solutions Movistar certainly took advantage of this resource very wisely to identify the causes of the problems and the best way to solve them, to guarantee an excellent user experience."
Results like this, position Movistar as a leader in data download, reaffirming the commitment that the company has made with every one of its customers to offer the best service at a fair price.
The latest Tutela research reports are available here: https://www.tutela.com/blog/
Tutela Technologies, Ltd. is a Canadian mobile crowdsourcing data company with offices in Victoria, British Columbia and London, England. Its studies, based on geolocalized mobile data, contribute to the telecommunications industry to improve network coverage, quality of service and related investment decisions.
For more information, visit www.tutela.com .
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Telefónica is one of the biggest telecommunications companies in the world by market capitalization and number of customers, which is supported by a comprehensive offering and the quality of connectivity provided by the best fixed, mobile and broadband networks. It is a growing company that offers a distinct experience, based both on the values of the company itself and on public positioning that defends the interests of the client.
Present in 17 countries and with almost 357mn accesses, Telefónica has a strong presence in Spain, Europe and Latin America, where it focuses the majority of its growth strategy.
Telefónica is a fully private company whose shares are listed on the continuous market of the Spanish stock exchanges and on the stock exchanges of London, New York, Lima and Buenos Aires.